FAQs about the queue system

• ★ I encountered an error or technical issue during my purchase and/or never received a purchase confirmation. Can you help?
• ★ The queue system said “it’s your turn,” but I only see a blank page and am redirected back to the queue again. What has happened?
• ★ What does it mean when the queue says “the event has ended”?
• ★ What if I miss my turn?
• ★ What does it mean when the queue is “paused”?
• ★ I clicked the ‘buy’ button at X o’clock sharp. How are there so many queue numbers ahead of me?