When a queue is paused, everyone will be kept in the queue as there will be no one redirecting to the site. The event organizer has full control of pausing / resuming the queue, and may do so for business or technical reasons. The specific reason is not known to Queue-it and we cannot answer your inquiries why. Please simply wait patiently until the event organizer resume the flow, as you will maintain the same queue number upon the event organizer resuming the progress of the queue.
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