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Queue-it support
Support for visitors in waiting rooms
Frequently asked questions for visitors in waiting rooms

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I encountered an error or technical issue during my purchase and/or never received a purchase confirmation. Can you help?
Do I lose my place in line if my mobile phone is in sleep mode?
What does it mean when a waiting room is paused?
How do I transfer my queue position from one device to another?
How is it possible that my expected time of arrival to the website changes?
What happens if I miss my turn?
What happens, when it is my turn?
What happens when I arrive before the queue is open/active?
The Queue-it queue page shows it is my turn, but I can only see a blank page and got redirected to the waiting room again. What has happened?
My queue page shows “The waiting room has ended”. What does it mean?

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What happens, when it is my turn?

Queue-it support

June 29, 2023 15:25 Updated

When it is your turn, you will automatically be redirected to the website, you wanted to visit.

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What happens when I arrive before the queue is open/active?
Why do I end up in the queue over and over again?
What happens if I miss my turn?
How do I transfer my queue position from one device to another?
I clicked the ‘buy’ button at X o’clock sharp. How are there so many queue numbers ahead of me?

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