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General

FAQs about the queue system
  • Do I lose my place in line if my mobile phone is in sleep mode?
  • How do I transfer my queue position from one device to another? 
  • What does it mean when a waiting room is paused?
  • How is it possible that my expected time of arrival to the website changes?
  • I encountered an error or technical issue during my purchase and/or never received a purchase confirmation. Can you help?
  • What happens if I miss my turn?
See all 14 articles
FAQ: Waiting Room Services and the GO Queue-it Platform
  • How to understand the monitor tiles
  • Introducing the monitor tiles
qTEM: TNEW
  • TNEW (Tessitura) waiting room enable cache error

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