FAQs about the queue system
- Do I lose my place in line if my mobile phone is in sleep mode?
- How do I transfer my queue position from one device to another?
- What does it mean when a waiting room is paused?
- How is it possible that my expected time of arrival to the website changes?
- I encountered an error or technical issue during my purchase and/or never received a purchase confirmation. Can you help?
- What happens if I miss my turn?